Why PG&E selected CATSWeb ER for Ethics, QA and Compliance Management
During the vendor search phase that started approximately a year prior to final selection, PG&E required three basic criteria: Vendor had to have a real product (no vaporware and no custom software), must have sold the product to at least one major utility, and had to have a proven GRC engine. One other criterion was that the system had to be on-premise.
After reducing the vendor count to three, all of them were invited to demonstrate the system using tightly scripted demo requirements created by PG&E. In the end, PG&E said AssurX stood out for several reasons:
- The live demonstration presented by AssurX was “flawless” according to a member on the selection committee
- AssurX scored the highest in the requirements matrix – functionality was at the top of the list
- PG&E was extremely impressed with the whole sales process and support from AssurX – “they were open and honest from day one and they were able to demonstrate exactly what we were looking for”
In fact, the live demonstration of the system went so smoothly that PG&E commented how “deeply impressed” they were. “That looked way too easy,” said one attendee. PG&E will be using the system for compliance, ethics and commitment tracking across the country and for internal auditing, NERC compliance, gas compliance and quality assurance.
Pacific Gas and Electric Company, incorporated in California in 1905, are one of the largest combination natural gas and electric utilities in the United States with approximately 20,000 employees and revenues of almost $15 billion.
